Luxury Academy London


Staff Training for Companies in the Luxury Sector

Welcome to Luxury Academy, specialist soft skills training for the luxury market.

Whether you need customer service for luxury ambassadors, leadership programmes for your management and executive teams or presentation skills and sales training for your sales teams, if you deal with clients in the luxury market, we can help.

Since 2012 we’ve worked with some of the most recognisable names in the luxury market, from luxury hospitality and luxury retail, luxury liners and luxury trains through to world renowned luxury jewellers and automotive companies, we have helped each to achieve their staff development and customer experience goals.

All of our workshops and training seminars are instructor-led and delivered at our clients’ locations.  We have delivered training workshops in the UK, USA, South America, Middle East, Europe and India.

Luxury Academy workshops cover topics such as business etiquette, communication skills, luxury ambassador, customer service, leadership, assertiveness, presentation skills, time management, luxury sales techniques and luxury trainer programmes.

We specialise exclusively in the luxury sector and we understand that rarely are two clients alike in their requirements and that is why all of our training courses are tailored to your teams individual needs and development goals.

We can work with you on long-term development programmes, individual workshops or short three hour bite size modules.

If you don’t see the training workshop you are looking for, please do email or call us, it will be our pleasure to discuss your individual needs.

Luxury | Etiquette
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Retail | Hospitality
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Lead | Connect | Sell
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The Hourly
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Access the latest blogs from Luxury Academy London.


Access our library of ebooks on a variety of subjects.


Download the Luxury Academy London brochures.

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pricing and fees.

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