Minimum Participant Numbers Apply
This programme is not available to join on an individual basis
Duration
1 or 2 Day Programme. Suitable for up to 12 staff members
Overview
Empowering your team to be ambassadors of your brand
Suitability
Aspiring, first time and experienced supervisors and managers.

Inspire and motivate
Effective leaders have acquired a set of skills and developed behaviours that set them apart from others. Successful leaders inspire and motivate people.
They have the ability to create a vision and transfer it to those around them. They encourage hope, positivity, ambition and compassion.
They are good communicators; know about planning and more importantly they can manage people. While all good managers are not leaders, all successful leaders certainly know how to manage people.
Strong values and defined goals
Good leaders have strong values, defined goals and clear plans to achieve those goals however they are pragmatic and embrace the change.
Their flexible approach allows them to change their strategy and even beliefs to deal with different situation and unexpected developments especially in times of crisis.
They are good problem solvers and encourage creativity, confidence and determination in their staff to overcome setbacks and problems.
Integrity, enthusiasm and confidence
Although skills are an important part of making a strong leader, it is the behaviour that often marks a successful leader. Great leaders show integrity, enthusiasm, determination, confidence and wisdom.
They understand people’s needs and group characteristics. They appreciate hard work and reward it accordingly.
Course Outline
Team Leadership
- Team Leadership
- Developing a Vision
- Task Leadership
- Problem Solving
- Critical Thinking
Self Leadership
- Personal Leadership
- Knowing your Strengths
- Being Inclusive
- Managing Negativity
- Delegation
Team Development
- Leading by Example
- Soliciting Feedback
- Asking Good Questions
- Continuous Team Improvement
- Committing to Learning Development