When your clients and customers need real style advice, sometimes your sales executives don’t always know best. Although they may be fantastic at selling products, could they be missing valuable sales opportunities by not understanding exactly what suits and flatters their shopping clients?
With a keen eye, the right advice and excellent training, your sales staff can enhance their styling skills and know how to make their clients look and feel spectacular. When clients feel spectacular it builds trust in your brand and your products, leading to long term, sustainable client relationships.
No matter what type of client you deal with, the best personal stylists and sales executives are the ones who personalise the client experience, that includes understanding skin colour, body shape and taking the clients unique personality into consideration to create a style that is polished from head to toe.
As one of the worlds most respected luxury trainers, Luxury Academy is fortunate to work with many of the most recognisable luxury brands across Europe, USA, Middle East and India. Our clients are key players and market leaders across luxury fashion, jewellery, retail, hospitality, automotive, property, banking, shipping lines, private jets and super yachts.
We are the retained protocol and etiquette trainers for three royal families and because of this international exposure, we intimately understand the mindset of the luxury consumer and how they interact and engage.