Since the industrial revolution, the world of luxury has gone through major expansion and developments, leading to the production of the vast number of products and services that we enjoy today. As the number of products, ideas and concepts have increased, so has the need to engage and inform the luxury customer. Sales skills have become a vital part of any successful business.
Psychology is one of the main components of successful selling, as is an emphasis on customer engagement; which is responsible for long term profitability and brand loyalty.
This course encompasses many exercises, roleplays, and guidelines to help the participants master selling skills and start applying their newly acquired knowledge to their professional lives straight away.