Leading Luxury Teams
Duration
One Day
Classroom style training, onsite at client location for upto 20 staff members.
Overview
This training course centres on leading teams and will guide your leadership team to develop their staff and run effective and productive teams
Suitability
Supervisors, Team Leaders and managers at all levels.
If you want to fast, go alone; if you want to go far go together.” Most often, the greatness in a great team starts from the leader, the one who sets the standards.
Teas reflect their management, so being an effective, proactive manager increases your team’s changes of achieving success.
Paul Russell
Co-founder - Luxury Academy London
Passion for Excellence
Most great leaders have a passion for building and leading high performing teams. No manager wants to lead a team who are mediocre. Simply because this would be a negative reflection on them as a leader. But leading effective and high performing teams takes persistence and a consistent pursuit of excellence and team development.
When Leaders are not Leaders
Excellent teams have all levels of leaders and managers. There are certainly successful companies where the senior leaders are absolutely not leaders. They are authorities. And because they are authorities, people do what they say. And so, their teams never truly follow them. And then there are people at the very bottom of the hierarchy that are true leaders. Future leaders who take charge and inspire those around them.
Make the Team Feel Secure
Management and leadership are different. Military officers don’t manage soldiers into combat. They must be led. It is leaders are trusted and colleagues are trusted, teams feel comfortable and secure.
Imagine if everyone on your team embodied this kind of philosophy? Consider the incredible loyalty it would create, not to mention the competitive advantage it would give over your competition.
This behaviour starts with leaders remaining calm under pressure, communicating effectively, providing resources and removing obstacles. When the team feels safe, secure and supported, they will do everything in their power to go above and beyond to achieve company goals.
Course Outline
- Understand the qualities of an effective leader
- Benchmark leadership qualities and develop improvement actions
- Define the differences between leading and managing
- Understand the value of sharing the business vision
- Develop team goals based on the business vision
- Motivate staff by understanding what drives them
- Develop actions to support team members
- Deal with difficult staff members
- Challenge staff in meaningful and effective ways
- Coaching staff effectively