Luxury Hospitality & Retail Training Courses at Luxury Academy. A uniformed doorman welcomes with a smile, plush carpet underfoot, a relaxed ambience, tasteful décor highlighting the luxury creations on display; welcome to the world of luxury hospitality and retail where the affluent shop for everything from an upmarket saloon to an investment timepiece.
And for the world of luxury, nothing but the best service is permissible, which means that traditional service staff are out, and the Ambassador of luxury is in.
The Ambassador has four key traits, Empathy, Confidence, Intuition and Responsiveness. Alone each is ineffective, but combined they transform, and an unrivalled customer experience becomes inevitable.
Luxury Hotel Training and Luxury Retail Training are where Luxury Academy has its roots. It has been our pleasure to have delivered training to a number of highly regarded and well known luxury providers across the world. Courses and workshops include British Butler Training, the Luxury Ambassador Programme for luxury hotels and luxury retailers and the Hotel Finishing School.
Contact us to book a Luxury Hospitality & Retail Training Course