Subtle Persuasion and Influence in Luxury
Subtle Persuasion and Influence in Luxury Sales
Who is this for:
Associates at all levels
Duration:
One-day
Outcomes:
Understand the emotions that drive luxury buyers and learn to influence decisions with subtlety and trust.
Delivery:
In-person and onsite at your preferred location.
Emotion Drives Behaviour in persuasion and influence
People buy luxury for many reasons. Quality, craftmanship and the best materials are certainly important elements, but primarily people buy luxury because of how it makes them feel.
That feeling can be a sense of accomplishment or it could be the feeling of belonging to an exclusive group, it could be social status or it could be the feeling of acceptance and self-esteem. Whatever the reason, these underlying emotions drive behaviour.
These emotions, these feelings that drive those who buy luxury are what the Luxury Expert must learn to read and interpret in order to guide and predict the behaviours that create buying patterns.
The real luxury expert is not just an expert on luxury products, brands and lifestyles, they are experts in human behaviour and creating desire in their clients.
Course Curriculum
Luxury History
- Diplomacy and tact with clients
- Subtle suggestions in persuasion and influence
- Reading non-verbal markers
- Conversational observation
the Luxury Experience
- Trust techniques
- Rapport building
- Psycholinguistics - Psychology of language
- Reciprocity techniques
Enquire about this course
Luxury Academy
Fergusson House
London, EC1V 2NX
United Kingdom
T: +44 20 3603 9085
E: [email protected]
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