Training exclusively for luxury businesses who work with high net worth and luxury clients
Two-day programme for professionals on dealing with luxury clients
Three-day programme covering how to be polished, professional and in control
Half-day training to introduce staff to the concept of luxury service
One-day programme on personal branding for luxury professionals
One-day programme on how to engage effectively with HNW clients
Understand luxury behaviour and expectations
Half-day programme on how to use small talk to connect with customers
Build stronger client relationships through impeccable business etiquette
Understand the steps to take to get started in a career as a Certified Etiquette coach.
Build relationship and learn how entertaining clients correctly is vital.
Etiquette in 30 minutes a day for five days without impacting daily work activity..
Half-day training training covering an overview of selling luxury.
Two-day programme on using consultative and soft selling skills for sales executives
Two-day programme. Uncovering and exploring the mindset of luxury sales
Two-day programme for sales people on reading non-verbal & behavioural markers
Online programme in the format of a five day challenge. Includes one live class via Zoom.
Three-day programme for sales professionals in the luxury auto sector
Three-day programme for professionals who sell high end luxury property to HNWI.
Two-day programme. Learn to interpret, predict and guide customer behaviour.
Half-day Programme. Good storytelling conjures memories that stir emotions.
One or Two-day programme designed for managers and supervisors
One-day programme on handling and managing conflictI.
Two-day programme for managers covering how to increase staff performance
Half-day training introduction to the fundementals of leadership.
One-day programme. Increasing and enhancing positive customer experiences
One-day programme. Handling complaints and dealing with challenging situations
Three-day programme for luxury professionals
Half-day programme on enhancing the guest dining experience.
Half-day programme. Creating unforgettable guest experiences
Enhancing guest experiences through upselling across front office and reception
Five-day residential programme for young ladies aged 17 - 21
Five-day programme. Executive presence and polish for the modern gentlemen.
Five-day programme. Behaviour and etiquette for modern ladies.
5 Day Challenge to create a luxury client experience
5 Day Challenge to understanding how selling luxury is different
5 Day Challenge to understanding social etiquette when entertaining clients
5 Day Challenge to more effective and confident leadership abilities
3 Day Challenge in enhancing guest dining experiences through upselling
Psycholinguistics 5-Day Challenge. . Learn to influence behaviour using the power of language.