Training exclusively for luxury businesses who work with high net worth and luxury clients

Choose your area of interest

Engaging with Luxury Clients

Luxury Ambassador

Duration: 2 Day Programme
For: Sales & Customer Facing Professionals

3

Duration: 3 Day Programme
For: Sales, Customer Facing, Managers

Selling Luxury, Luxury Expert

Duration: Half Day Programme
For: Sales, Customer Facing,

Personal Branding for Luxury Professionals (1)

Duration: 1 Day Programme
For: Sales & Customer Facing Professionals

Working with and selling to high net worth individuals

Duration: 1 Day Programme
For: Sales & Customer Facing Professionals

Luxury Finishing School
Luxury Finishing School

Duration: 1 Day Programme
For: Sales & Customer Facing Professionals

Entraining clients (1), Small Talk

Duration: Half Day Programme
For: Sales, Customer Facing,

Working with High Net Worth Individuals

Duration: 6 Weeks (Online)
For: Sales, Customer Facing

Etiquette

International Business Etiquette

Duration: 1 Day Programme
For: Sales, C-suite, Managers

Entraining clients (2)

Duration: 1 Day Programme
For: Sales & Customer Facing Professionals

Selling Luxury

Luxury Retail Expert 680x450 (1)

Duration: Half Day Programme
For: Sales, Customer Facing,

Consultative Selling

Duration: 2 Day Programme
For: Sales, Managers, Direct Sales

Selling Luxury, Luxury Sales

Duration: 2 Day Programme
For: Sales, Managers, Direct Sales

Body Language

Duration: 1 Day Programme
For: Sales, Managers, Direct Sales

selling luxury cars-min

Duration: 3 Day Programme
For: Sales, Managers

Selling Luxury Property-min

Duration: 3 Day Programme
For: Sales, Managers

Luxury Sales Expert

Duration: 2 Day Programme
For: Sales, Managers, Direct Sales

Storytelling in Luxury Sales

Duration: Half Day Programme
For: Sales, Customer Facing,

Leadership & Communication

Personal Branding for Luxury Professionals (2), Leadership

Duration: 2 Day Programme
For: Managers, Supervisors

Managing Conflict-min

Duration: 1 Day Programme
For: Managers, Supervisors

Presentation Skills and Public Speaking Skills

Duration: 2 Day Programme
For: Snr Leadership, C-Suite

Managing Performance

Duration: 2 Day Programme
For: Managers, Supervisors

Leadership for new managers

Duration: Half Day Programme
For: Newly promoted Managers, Supervisors

LA__LeadershipAndManagement

Duration: 10 Week Programme
For: Senior Managers, C-Suite, ExComm, VP Level

Customer Experience

Customer Excellence-min

Duration: 1 Day Programme
For: Sales & Customer Facing Professionals

Handling Complaints from Luxury Customers

Duration: 1 Day Programme
For: Sales, Customer Facing, Managers

Hotel and Retail

Luxury Retail Stylist

Duration: 3 Day Programme
For: Retail Sales, Personal Shoppers

Upselling Food and Beverage

Duration: Half Day Programme
For: Restaurant, Bars, Room Service

Luxury Telephone Skills and Call handling

Duration: Half Day Programme
For: Guest Relations, Switchboard

Upselling in Food and Beverage

Duration: Half Day Programme
For: Customer Facing,

Upselling - Front office-min

Duration: Half Day Programme
For: Front Office, Reservations, Concierge

Finishing Schools

Finishing School for young ladies

Duration: 5 Day Residential
For: Ages 17-21

Perfect gentleman-min

Duration: 5 Day Residential
For: Gentlement 21+

Perfect Hostess-min

Duration: 5 Day Residential
For: Ages 21+