Consumer Psychology
Fees

WORKING WITH HIGH NET WORTH CLIENTS

Luxury Ambassador
Luxury Ambassador

2 Days
Sales & Customer Facing

3
Polished Luxury Professional

3 Days
Suitable for all

Selling Luxury, Luxury Expert
Providing Luxury Service

Half Day
Sales, Customer Facing,

Personal Branding for Luxury Professionals (1)
Personal Branding

1 Day s
Sales & Customer Facing

Working with High Net Worth Individuals
Working with HNW Clients

6 Weeks (Online)
Sales, Customer Facing

Entraining clients (1), Small Talk
Art of Small Talk

Half Day
Sales, Customer Facing,

Working with and selling to high net worth individuals
Engaging HNW Clients

1 Day
Sales & Customer Facing

Luxury Finishing School
Luxury Finishing School

1 Day
Sales & Customer Facing

SELLING LUXURY

Luxury Retail Expert 680x450 (1)
Selling Luxury for Beginners

Half Day
Sales, Customer Facing,

Consultative Selling
Consultative Selling in Luxury

2 Days,
Sales, Managers, Direct Sales

Selling Luxury, Luxury Sales
Luxury Sales Professonal

2 Days
Sales, Managers, Direct Sales

selling luxury cars-min
Selling Luxury Cars

3 Days
Sales, Managers

Selling Luxury Property-min
Selling Luxury Property

3 Days
Sales, Managers

Luxury Sales Expert
Luxury Sales Expert

2 Days
Sales, Managers, Direct Sales

Storytelling in Luxury Sales
Storytelling in Luxury Sales

Half Day
Sales, Customer Facing,

Body Language
Non-verbal & Behaviour Cues

1 Day
Sales, Managers, Direct Sales

LEADERSHIP & MANAGEMENT

Personal Branding for Luxury Professionals (2), Leadership
Leadership 101

2 Days
Managers, Supervisors

LA__LeadershipAndManagement
Psychology of Leadership

2 Days
Managers, HOD's, ExCom

Leadership for new managers
Leadership for New Managers

Half Day
New Managers, Supervisors

Managing Performance
Managing Performance

2 Days
Managers, Supervisors

Managing Conflict-min
Managing Conflict

1 Day
Managers, Supervisors

Presentation Skills and Public Speaking Skills
Public Speaking

Duration: 2 Days
Snr Leadership, C-Suite

HOTEL & RETAIL

Upselling in Food and Beverage
Hotel Finishing School

Half Day
Customer Facing,

Upselling Food and Beverage
Upselling in Food & Beverage

Half Day
Restaurant, Bars, Room Service

Upselling - Front office-min
Upselling in Front Office

Half
Suitable for all

Customer Excellence-min
Luxury Customer Experience

1 Day
Suitable for all

Handling Complaints from Luxury Customers
Luxury Service Recovery

1 Day
Suitable for all

Luxury Retail Stylist
Luxury Stylist

3 Days
Retail Sales, Personal Shoppers

Luxury Telephone Skills and Call handling
Luxury Telephone Skills

Half Day
Guest Relations, Switchboard

FINISHING SCHOOLS

Finishing School for young ladies
Young Ladies Finishing School

5 Day Residential
Ages 17-21

Perfect Hostess-min
Finishing School for Ladies

5 Day Residential
Ages 21+

Perfect gentleman-min
Gentlemans Finishing School

5 Day Residential
Gentlemen 21+

International Business Etiquette
Business Etiquette

1 Day
Sales, C-suite, Managers

Entraining clients (2)
Entertaining Luxury Clients

1 Day
Suitable for all