Luxury Training
Helping your team interact with high net worth clients
We focus exclusively on luxury training for the luxury sector. Luxury Academy is one of a very small number of training providers to this market.
Our training covers all aspects of soft skills for the luxury market, including building relationships with luxury consumers, executive presence, business etiquette training, leadership training, customer service training and communication skills training.
Micro Learning
5 Day Challenge to create a luxury client experience
5 Day Challenge to understanding how selling luxury is different
5 Day Challenge to more effective and confident leadership abilities
3 Day Challenge in enhancing guest dining experiences through upselling
Engaging with luxury Clients
Two-day programme for professionals on dealing with luxury clients
Two-day programme on how to engage effectively with HNW clients
Three-day programme covering how to be polished, professional and in control
One-day programme on personal branding for luxury professionals
Half-day training to introduct staff to the concept of luxury service
Three-day programme covering how to be polished, professional and in control
Etiquette
Build stronger client relationships through impeccable business etiquette
Build relationship and learn how entertaining clients correctly is vital.
Understand luxury behaviour and expectations
One-day programme on personal branding for luxury professionals
Selling Luxury
Two-day programme. Uncovering and exploring the mindset of luxury sales
Three-day programme for professionals who sell high end luxury property to HNWI.
Three-day programme for sales professionals in the luxury auto sector
Two-day programme on using consultative and soft selling skills for sales executives
Leadership & Communication
Two-day programme designed for managers and supervisors
One-day programme on handling and managing conflictI.
Two-day programme for managers covering how to increase staff performance
One-day programme on body language non-verbal communication
Customer Experience
One-day programme. Increasing and enhancing positive customer experiences
One-day programme on how to use small talk to connect with customers
One-day programme. Handling complaints and dealing with challenging situations
One-day programme on body language non-verbal communication
Hotel and Retail
Three-day programme for luxury professionals
Helping hotels, retaurants and resorts increase food and beverage revenue.
Half-day programme. Creating unforgettable guest experiences
Enhancing guest experiences through upselling across front office and reception
finishing Schools
Five-day residential programme for young ladies aged 16 - 21
Five-day programme. Executive presence and polish for the modern gentlemen.
Five-day programme. Behaviour and etiquette for modern ladies.
Enhancing guest experiences through upselling across front office and reception