Luxury Training

Helping your team interact with high net worth clients

We focus exclusively on luxury training for the luxury sector. Luxury Academy is one of a very small number of training providers to this market.

Our training covers all aspects of soft skills for the luxury market, including building relationships with luxury consumers, executive presence, business etiquette training, leadership training, customer service training and communication skills training.

Featured Course

Working with High Net Worth Clients

Learn to understand the mindset of high net worth individuals and develop your confidence to attract them as clients.

The 5-Day Challenge on How to Attract High Net Worth Clients will teach you what kind of companies and vendors luxury and high net worth clients prefer to work with and why

half-day programmes

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Half-day training to introduce staff to the concept of luxury service

Luxury Retail Expert 680x450 (1)

Half-day training training covering an overview of selling luxury.

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Half-day training introduction to the fundementals of leadership.

Upselling Food and Beverage

Half-day programme on enhancing the guest dining experience.

Micro Learning

Luxury Expert

5 Day Challenge to create a luxury client experience

Engaging with high net worth clients

5 Day Challenge to understanding how selling luxury is different

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5 Day Challenge to more effective and confident leadership abilities

Upselling Food and Beverage

3 Day Challenge in enhancing guest dining experiences through upselling

Engaging with luxury Clients

Luxury Ambassador-min

Two-day programme for professionals on dealing with luxury clients

Selling to HNWI 680x450 (1)

Two-day programme on how to engage effectively with HNW clients

Polished Professional.-min

Three-day programme covering how to be polished, professional and in control

Personal Branding 680x450

One-day programme on personal branding for luxury professionals

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Half-day training to introduce staff to the concept of luxury service

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Three-day programme covering how to be polished, professional and in control

Etiquette

International Business Etiquette

Build stronger client relationships through impeccable business etiquette

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Build relationship and learn how entertaining clients correctly is vital.

Society Debutante

Understand luxury behaviour and expectations

Personal Branding 680x450

One-day programme on personal branding for luxury professionals

Selling Luxury

Selling Luxury

Two-day programme. Uncovering and exploring the mindset of luxury sales

Selling Luxury Property-min

Three-day programme for professionals who sell high end luxury property to HNWI.

selling luxury cars-min

Three-day programme for sales professionals in the luxury auto sector

Training for luxury companies

Two-day programme on using consultative and soft selling skills for sales executives

Leadership & Communication

Leadership and Management in Luxury

Two-day programme designed for managers and supervisors

Managing Conflict

One-day programme on handling and managing conflictI.

Coaching Skills-min

Two-day programme for managers covering how to increase staff performance

Body Language-min

One-day programme on body language non-verbal communication

Customer Experience

Customer Excellence-min

One-day programme.  Increasing and enhancing positive customer experiences

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One-day programme on how to use small talk to connect with customers

Complaints handling

One-day programme.  Handling complaints and dealing with challenging situations

Body Language-min

One-day programme on body language non-verbal communication

Hotel and Retail

Certified Stylist-min

Three-day programme for luxury professionals

Upselling - Food and Beverage-min

Helping hotels, retaurants and resorts increase food and beverage revenue.

Upselling in Food and Beverage

Half-day programme. Creating unforgettable guest experiences

Upselling - Front office-min

Enhancing guest experiences through upselling across front office and reception

finishing Schools

Society Debutante

Five-day residential programme for young ladies aged 16 - 21

Perfect gentleman-min

Five-day programme.  Executive presence and polish for the modern gentlemen.

Perfect Hostess-min

Five-day programme. Behaviour and etiquette for modern ladies.

Upselling - Front office-min

Enhancing guest experiences through upselling across front office and reception