Luxury Training

Training exclusively for luxury businesses who work with high net worth and luxury clients

Delivered at client locations worldwide
Luxury Sales, Leadership, Customer Experience, Psychology of Influence

Engaging with Luxury Clients

Luxury Ambassador

Two-day programme for professionals on dealing with luxury clients


Three-day programme covering how to be polished, professional and in control

Selling Luxury, Luxury Expert

Half-day training to introduce staff to the concept of luxury service

Personal Branding for Luxury Professionals (1)

One-day programme on personal branding for luxury professionals

Working with and selling to high net worth individuals

One-day programme on how to engage effectively with HNW clients

Luxury Finishing School
Luxury Finishing School

Understand luxury behaviour and expectations

Entraining clients (1), Small Talk

Half-day programme on how to use small talk to connect with customers


International Business Etiquette

Build stronger client relationships through impeccable business etiquette


Understand the steps to take to get started in a career as a Certified Etiquette coach.

Entraining clients (2)

Build relationship and learn how entertaining clients correctly is vital.

Etiquette Challenge

Etiquette in 30 minutes a day for five days without impacting daily work activity..

Selling Luxury

Luxury Retail Expert 680x450 (1)

Half-day training training covering an overview of selling luxury.

Consultative Selling

Two-day programme on using consultative and soft selling skills for sales executives

Selling Luxury, Luxury Sales

Two-day programme. Uncovering and exploring the mindset of luxury sales

Body Language

Two-day programme for sales people on reading non-verbal & behavioural markers

Influence in Luxury Sales

Online programme in the format of a five day challenge. Includes one live class via Zoom.

selling luxury cars-min

Three-day programme for sales professionals in the luxury auto sector

Selling Luxury Property-min

Three-day programme for professionals who sell high end luxury property to HNWI.

Luxury Sales Expert

Two-day programme. Learn to interpret, predict and guide customer behaviour.

Storytelling in Luxury Sales

Half-day Programme. Good storytelling conjures memories that stir emotions.

Leadership & Communication

Personal Branding for Luxury Professionals (2), Leadership

One or Two-day programme designed for managers and supervisors

Managing Conflict-min

One-day programme on handling and managing conflictI.

Managing Performance

Two-day programme for managers covering how to increase staff performance

Leadership for new managers

Half-day training introduction to the fundementals of leadership.

Customer Experience

Customer Excellence-min

One-day programme.  Increasing and enhancing positive customer experiences

Handling Complaints from Luxury Customers

One-day programme.  Handling complaints and dealing with challenging situations

Hotel and Retail

Luxury Retail Stylist

Three-day programme for luxury professionals

Upselling Food and Beverage

Half-day programme on enhancing the guest dining experience.

Upselling in Food and Beverage

Half-day programme. Creating unforgettable guest experiences

Upselling - Front office-min

Enhancing guest experiences through upselling across front office and reception

Finishing Schools

Finishing School for young ladies

Five-day residential programme for young ladies aged 17 - 21

Perfect gentleman-min

Five-day programme.  Executive presence and polish for the modern gentlemen.

Perfect Hostess-min

Five-day programme. Behaviour and etiquette for modern ladies.

Online Learning - 5 Day Challenges

Luxury Expert

5 Day Challenge to create a luxury client experience

Engaging with high net worth clients

5 Day Challenge to understanding how selling luxury is different

Etiquette Challenge

5 Day Challenge to understanding social etiquette when entertaining clients


5 Day Challenge to more effective and confident leadership abilities

Upselling Food and Beverage

3 Day Challenge in enhancing guest dining experiences through upselling


Psycholinguistics 5-Day Challenge. . Learn to influence behaviour using the power of language.