Exclusively for the luxury sector

60 Minute Masterclass

Each individual topic has a duration of 60 minutes. Minimum Number – 10 Participants.

The Psychology of Selling:
Understanding the Mindset of HNWI’s

Neuroscience of Persuasion:
Leveraging Brain Science to Enhance Sales Techniques.

Emotional Intelligence in Luxury Sales:
Building Rapport and Trust with Discerning Clients.

The Art of Storytelling in Sales:
Crafting Narratives for High-End Products.

Consumer Behaviour Insights:
Predicting Luxury Market Trends Through Psychological Analysis.

Psychological Pricing Strategies:
How to Price Luxury Items to Maximize Value.

The Influence of Social Proof in Luxury Decisions:
The Psychology of using Testimonials and Endorsements.

Scarcity and Exclusivity in Luxury Sales:
Psychological Triggers that Drive Demand.

Client Profiling and Personalisation:
Using Psychology to Tailor the Sales Experience.

Decision-Making of the Affluent Consumer:
What Drives the Purchase of Luxury Goods.

The Impact of Brand Heritage and Story:
Building a Legacy in Luxury Brands.

The Psychology of Online Luxury Sales:
Engaging the Digital Consumer using consumer psychology.

Sensory Marketing in Luxury Sales:
How Sensory Cues Influence Buying Behaviour.

Advanced Techniques in Luxury Sales Negotiation:
The Psychological Edge in Closing High-Value Deals.

Maximising Client Lifetime Value in Luxury Sales:
Psychological Strategies for Client Retention.

Innovations in Luxury Retail:
The Psychology of Creating Cutting-Edge Consumer Experiences.

The Science of First Impressions:
Psychological Tactics to Enhance  Brand Image.

Longer Online Programmes

04, 06 12 Week Programmes.

5 DAY PROGRAMMES

Minimum Participants: 10

INFLUENCE IN LUXURY SALES CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Sales, Customer Facing
Accreditation: 6 CPD Credits

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PSYCHOLINGUISTICS CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Sales, Customer Facing
Accreditation: 6 CPD Credits

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LUXURY EXPERIENCE CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Sales, Customer Facing
Accreditation: 6 CPD Credits

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UPSELLING IN F&B

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Restaurant, Room Service, Bars
Accreditation: 6 CPD Credits

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5 DAY PROGRAMMES

Minimum Participants: 10

SELLING LUXURY CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Sales, Customer Facing
Accreditation: 6 CPD Credits

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LEADERSHIP CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Managers, Supervisors
Accreditation: 6 CPD Credits

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ETIQUETTE CHALLENGE

Duration: 5 Days (Online)
Delivery: Blended Learning
For: Sales, Customer Facing
Accreditation: 6 CPD Credits

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4/6 WEEK PROGRAMMES

Minimum Participants: 10

CERTIFICATE IN LEADERSHIP

Duration: 6 Weeks (Online)
Delivery: Blended Learning
For: Managers of Luxury Brands
Accreditation: 40 CPD Credits

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WORKING WITH HNWI’S

Duration: 6 Weeks (Online)
Delivery: Blended Learning
For: Customer Facing, Sales
Accreditation: 40 CPD Credits

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CERTIFICATE ETIQUETTE COACHING

Duration: 6 Weeks (Online)
Delivery: Blended Learning
For: Etiquette Coaches
Accreditation: 60 CPD Credits

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12 WEEK PROGRAMMES

Minimum Participants: 10

DIPLOMA IN LEADERSHIP

Duration: 12 Weeks (Online)
Delivery: Blended Learning
For: Managers, Supervisors
Accreditation: 80 CPD Credits

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