Reading Body Language and Non-Verbal Communication

Reading Body Language and Non-Verbal Communication

Sales associates at all levels

Duration:

Half-day
3.5 – 4 Hours

Outcomes:

Read and use body language with precision to uncover unspoken messages, adapt your approach and influence client perception.

Delivery:

In-person and onsite at your preferred location.

Who is this for:

Reading body Language -Understanding the Unspoken

Communication consists of more than spoken words. When you have a conversation, only part of what you’re saying and hearing is conveyed through speech.

The communication actually starts long before the first words are spoken. Before you open your mouth to say a word, the people around you have already begun to form their impression of what you’re going to say.

Everything about you; from the clothes you chose to wear to the way you lift your hand gives them clues to how you see yourself and how you see them.

If you could control the subtle nuances and read them from other people, you’d be more in control of the conversation and interaction, because you would understand the hidden messages that you don’t neccessarily hear.

Using Body Language

Course Curriculum

Foundations

Impact

Adaptation

Luxury Academy
Fergusson House
London, EC1V 2NX
United Kingdom

T: +44 20 3603 9085
E: [email protected]

Luxury Academy YouTube Channel

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