Reading Body Language and Non-Verbal Communication
Reading Body Language and Non-Verbal Communication
Sales associates at all levels
Duration:
Half-day
3.5 – 4 Hours
Outcomes:
Read and use body language with precision to uncover unspoken messages, adapt your approach and influence client perception.
Delivery:
In-person and onsite at your preferred location.
Who is this for:
Reading body Language -Understanding the Unspoken
Communication consists of more than spoken words. When you have a conversation, only part of what you’re saying and hearing is conveyed through speech.
The communication actually starts long before the first words are spoken. Before you open your mouth to say a word, the people around you have already begun to form their impression of what you’re going to say.
Everything about you; from the clothes you chose to wear to the way you lift your hand gives them clues to how you see yourself and how you see them.
If you could control the subtle nuances and read them from other people, you’d be more in control of the conversation and interaction, because you would understand the hidden messages that you don’t neccessarily hear.
Course Curriculum
Foundations
- Fundamentals of Reading Body Language
- Decoding Gaze, Eye Contact, and Attention
Impact
- How Body Language Influences Perception
- Navigating Physical Contact in Communication
Adaptation
- How Tone, Pitch, and Pace Convey Meaning
- Cultural Non-Verbal Communication
Luxury Academy
Fergusson House
London, EC1V 2NX
United Kingdom
T: +44 20 3603 9085
E: [email protected]
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