Teams of 6 and above
This programme is not available to join on an individual basis


Half Day Programme. Suitable for up to 15 staff members


Empowering your team to be more confident luxury sales ambassadors


Customer facing staff at all levels, including supervisors and managers.

Selling Luxury, Luxury Sales

Unforgettable experiences

Providing a true luxury experience requires not only an outstanding product but also an outstanding and unforgettable sales experience.

To do this, and to make it look effortless and genuine, your team need to understand that selling a luxury service or product comes with different expectations from the luxury consumer. Sales professionals within the luxury industry are not salespeople, they are luxury experts who advise and guide customers to the best possible solution.

Luxury is never about needs or wants, luxury is always about desires. And a great luxury expert understands that they’re not just selling a product, they’re selling a lifestyle.

Course Outline

Psychology of Sales

The Buying Experience

The Luxury Client

Contact us about this course

Selling Luxury Videos