A MODULAR APPROACH
EXPLORE PROGRAMMES.
Choose the depth. We’ll help you identify the behavioural capabilities that will make the greatest difference.
Each format is assembled around a clear objective.
HALF-DAY
3 - 4 modules
A focused intervention around one clear behavioural or commercial priority.
ONE DAY
6 - 7 modules
A connected learning journey with time to explore, practise and apply.
TWO DAYS
12 modules
A comprehensive programme for deeper capability and lasting behavioural change.
DESIGN YOUR PROGRAMME
CHOOSE YOUR MODULES.
These modules show the ground our programmes cover. Whichever you choose, each one is written from scratch for your business, your clients and your team. Shortlist the ones that interest you and we’ll build your programme from there.
01Working with HNW ClientsBuild trust, communicate confidently and strengthen client relationships.
Building relationships
Understanding and anticipating needs
Creating client experiences
Professional conduct and difficult situations
02Selling to HNW ClientsDevelop sales conversations, communicate value and guide purchasing decisions.
Understanding the buyer
Structuring the sale
Influence and persuasion
Presenting value and handling objections
03Psychology of HNW ClientsUnderstand client motivations, behaviour and decision-making.
Wealth, identity and expectations
Reading non-verbal behaviour
Language and communication
Decision-making and pricing psychology
04Leadership in LuxuryDevelop leadership, team performance and communication.
HOW YOUR PROGRAMME TAKES SHAPE
DESIGNED WITH PURPOSE.
01
DIAGNOSE
We clarify the commercial objective, audience and behaviours that need to change.
02
DESIGN
We write the programme from scratch around your market and clientele.
03
APPLY
Real scenarios, language and practice turn insight into behaviour your team can use.
START WITH THE OUTCOME
TELL US WHAT NEEDS
TO CHANGE.
You don’t need to arrive with a finished module list. We’ll help you build the right programme.
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