LONDON · WORLDWIDE

LUXURY TRAINING FOR LUXURY BUSINESSES

BUILD STRONGER
RELATIONSHIPS WITH
LUXURY CLIENTS.

Client relationship and sales training for advisers, sales staff and their managers. Grounded in behavioural psychology and designed around your clients.

Since 2012
24 countries on six continents
14 sectors

LUXURY ACADEMY

UNDERSTAND THE PERSON
BEHIND THE PURCHASE.

How do high-net-worth and luxury consumers think, decide and buy? Understanding their behaviour is the starting point for stronger relationships and more effective sales conversations.

All our training is grounded in behavioural psychology and behavioural science. We help people understand what shapes trust, perception and purchasing decisions, then apply that knowledge to building relationships and selling to HNW and luxury consumers.

LUXURY ACADEMY ON FILM

SEE THE THINKING
IN PRACTICE.

An introduction to Luxury Academy and the behavioural thinking behind our work with luxury businesses.

THREE WAYS TO WORK WITH US

WE TRAIN TEAMS WHO WORK WITH
HIGH-NET-WORTH CLIENTS.

01

IN PERSON

Apply behavioural science to client relationships and luxury sales, with training shaped around your team and brand.

02

ONLINE

Explore the psychology of HNW and luxury consumers, relationships and selling. Learn at your own pace.

03

TRAINING MATERIALS

Bespoke, psychology-led materials on relationships and luxury sales, designed for your people to deliver.

A CONVERSATION WORTH HAVING

STRONGER RELATIONSHIPS.
BETTER SALES CONVERSATIONS.

Identify where a deeper understanding of consumer behaviour could make the greatest difference for your team.

© 2026 Luxury Academy Ltd. Registered in England and Wales, company no. 08376465. Registered office: 124 City Road, London EC1V 2NX.