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Luxury Academy – View All Courses 2018-11-07T13:00:22+00:00

Luxury Academy – All Courses

Professional, Polished, In Control

Luxury Academy training encompasses courses and workshops for all levels, whether it’s senior executives participating in the Polished Professional Programme, junior and middle managers attending a business etiquette training or sales executives and customer facing staff learning to engage with their customers on a Selling Luxury or Luxury Ambassador Programme.  Luxury Academy are experts in the luxury market and can help your team go from great to unforgettable.

COURSE CATEGORIES

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LUXURY COURSES
LEADERSHIP COURSES
SALES COURSES
COMMUNICATION COURSES
RETAIL & HOSPITALITY COURSES
FINISHING SCHOOLS

Luxury Academy – All Courses

Professional, Polished, In Control

Luxury Academy training encompasses courses and workshops for all levels, whether it’s senior executives participating in the Polished Professional Programme, junior and middle managers attending a business etiquette training or sales executives and customer facing staff learning to engage with their customers on a Selling Luxury or Luxury Ambassador Programme.  Luxury Academy are experts in the luxury market and can help your team go from great to unforgettable.

Luxury Professional Courses
Live Virtual Finishing School

Designed to reproduce the feeling and interaction of a real classroom but in a digital environment.

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Business Etiquette

Build stronger client relationships through impeccable business etiquette

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Luxury Ambassador Programme

Two-day programme for luxury professionals on dealing with high net worth clients

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Polished Professional

Three-day programme for professionals on how to be polished, professional and in control

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Social Polish & Executive Presence

One-day programme for professionals on creating executive presence

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Art of Small Talk

One-day programme on how to use small talk to connect in both business and social settings

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Luxury Trainer

Three-day programme on the fundamental skills of becoming a luxury trainer

Classroom
Online
Personal Branding

One-day programme on personal branding for luxury professionals

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Luxury Retail Expert

Three-day luxury retail expert training for luxury professionals. Increase customer loyalty and spend.

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Luxury Finishing School

Half-day introductory training for luxury professionals. Understand luxury behaviour and expectation.

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Business Etiquette and Presentation Skills
Business Etiquette & Presentation Skills

Two-day training in business etiquette with presentation skills. Excellent for luxury sales professionals.

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Professional Behaviour

One-day programme on understanding the impact and importance of professional behaviour

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Online
Sales & Business Development Courses
Selling to High Net Worth Clients

Three-day programme.  Understanding how to sell to high net worth clients for luxury professionals

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Double your Retail Sales

One-day programme. The five step method to empowering staff to double their retail sales.

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Professional Sales Skills

Two-day programme. Uncovering and exploring the mindset of the professional sales executive

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Selling Luxury Property

Three-day programme for professionals who sell high end luxury property to HNWI.

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Training for luxury companies
Consultative Selling

Two-day programme on using consultative and soft selling skills for sales executives and managers

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Selling Luxury Cars

Three-day programme for sales professionals in the luxury automotive sector

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Strategic Pricing

One-day programme on pricing strategies to maximise revenue and profit

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Communications Training
Marketing to Luxury Consumers

One-day programme on marketing strategies and techniques for the luxury sector

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Leadership Skills Courses
Leadership Skills

Two-day programme designed for managers and supervisors in the luxury sector

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Presentation Skills

One-day programme for sales professionals on delivering perfect presentations

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Managing Conflict

One-day programme for managers and supervisors on handling and managing conflict

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Leading Effective Teams

One-day programme designed for managers and supervisors on effective team productivity

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Managing Staff Performance

Two-day programme for managers covering how to increase staff performance

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Building Dynamic Teams

One-day programme on building dynamic high performing teams for managers and supervisors

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Motivating for Managers

One-day programme for managers on how to motivate and engage their teams for higher performance

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Women in Business

Five-day programme in strategic business management for women in business

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Coaching for Managers

One-day programme for managers and supervisors who lead and coach teams

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Communication Skills Courses
Body Language

One-day programme on understanding and using body language non-verbal communication

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Assertiveness Skills

One-day programme.  Understanding and learning to use assertiveness without resorting to aggression

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Luxury over the Telephone

One-day programme.  Telephone etiquette skills for front of house and sales staff in the luxury sector

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Customer Service Skills Courses
Customer Excellence

One-day programme.  Increasing and enhancing positive customer service with luxury customers

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Luxury Ambassador

Two-day programme for luxury professionals on dealing with high net worth clients

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Handling Complaints

One-day programme.  Handling complaints and dealing with challenging customer scenarios

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Hospitality & Retail Courses
Double your Retail Sales

One-day programme. The five step method to empowering staff to double their retail sales.

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Luxury Retail Expert

Three-day luxury retail expert training for luxury professionals. Increase customer loyalty and spend.

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Five Star Solution

Seven-day training and consultancy programme covering every aspect of delivering a five star hotel service

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Upselling in Food and Beverage
Hotel Finishing School

Half-day programme. Creating unforgettable guest experiences and wow moments in luxury hotels

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Restaurant Upselling

Half-day programme.  Enhancing guest experiences through upselling across food and beverage outlets

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Online
Front Office Upselling

Half-day programme.  Enhancing guest experiences through upselling across front office and reception

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Finishing Schools
Society Debutante

Five-day residential programme. Protocol, manners, behaviour and etiquette for young ladies aged 14+

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Elegant Hostess

Five-day programme. Behaviour and etiquette for modern ladies.

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Perfect Gentleman

Five-day programme.  Executive presence and polish for the modern gentlemen.

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